What Is Fiber Internet And Other
Frequently Asked
Fiber Questions
Curious about fiber? Wondering how Lyte is different than other internet providers?
Check out our FAQ below for quick, convenient answers.
Fiber vs. Cable Internet
Fiber Internet is a high-speed broadband technology that uses pulses of light to transmit data over ultra-thin strands of glass, also known as fiber-optic cables. Amazingly, fiber strands are as thin as human hairs! Fiber technology ensures a faster and more reliable internet connection compared to traditional services like cable, DSL, satellite or fixed wireless. This enables seamless video streaming, lag-free gaming and quick downloads without interruptions!
Fundamentally, cable internet uses thick copper coaxial cables to transmit electrical signals while Fiber Internet works by using thin fiber cables to transmit the signals. Copper wire data transmission technology has been around since the days of the telegraph. Fiber-optic technology started gaining commercial traction in the late 1970s. It has quickly become the backbone of all communications systems around the world.
Compared to copper cable internet, Fiber Internet is much more reliable in weather conditions that typically cause outages. It has greater capacity, enables faster speeds and lasts longer. Fiber Internet is initially more expensive to deploy, but it is easier to maintain long-term. In short, fiber is the superior technology for today’s and tomorrow’s high-bandwidth needs. It will be around for generations to come.
Symmetrical speeds mean you get the same speeds for uploads and downloads: something that’s only possible at higher speeds with Fiber Internet. For example: If you have a 1 Gig plan, you will be able to upload and download at 1 Gig. This ensures fast and smooth performance for activities like video calls and gaming, even if these are happening at the same time by various members of your family around the house.
Mbps (megabits per second) and Gbps (Gig) measure internet speed. 1 Gig is 1,000 times faster than 1 Mbps. To illustrate the difference: A one-hour 4K movie would take 115 hours to download over a 1 Mbps connection, whereas it would only take 1 minute over a 1 Gig connection!
Lyte Fiber’s plans range from 300 Mbps to 2.5 Gig, offering smoother streaming and gaming. Let us help you move to Lyte speed!
Ultimately, it depends on the speed plan you choose. The higher the speed, the more devices you can stream. With Fiber Internet, you can reliably stream many more devices when compared with other internet technologies.
With a 1 Gig Fiber Internet plan, you can typically stream approximately 10 devices in 4K simultaneously and still have leftover bandwidth for video calls. Stream and surf to your heart’s content with Lyte Fiber’s higher internet speeds!
Fiber-Optic Network Installation, Service And Equipment
Absolutely! We want to hear from you. Please click on this link to let us know you’re interested in bringing Lyte Fiber Internet to your area. Your voice helps us connect more communities with Lyte-ning fast service and reliability!
Great question! As long as you have signed up via our online portal, you will be the first to know when Lyte Fiber is available in your area.
We’re busy laying fiber-optic cables underground to bring you high-speed internet! This involves directional boring to securely install the cables, protecting them from damage and ensuring a continuous reliable connection for your home.
In most instances, we will need to dig a micro-trench in your yard to bury the fiber-optic cable connected to your home. Rest assured, we strive to minimize disruption and will restore your yard to its original condition. We’re here to make the process as smooth as possible!
After connecting the fiber to your home from the front right-of-way or rear easement, Lyte Fiber’s in-home installation process typically takes just 2 to 3 hours. Our dedicated team of in-house installation technicians will connect the fiber-optic cable to your home, set up your equipment, and test everything to ensure you’re ready for Lyte-ning fast internet!
Yes, it’s very important for you to be there! Our professional and courteous W-2 installation technicians may need to drill holes or run cables through walls. They’ll want your input on where best to place your fiber-optic router and any wireless extenders for optimal coverage. We will also ensure that the in-home internet experience is tested and working to your satisfaction. Get ready to experience home internet the Lyte way!
Our Plans
At Lyte Fiber, we do things the Lyte way (meaning no contracts)! Enjoy the freedom of a monthly, pay-as-you-go plan. We’re committed to earning your business every month. We believe that no homeowner should ever be locked into contracts with internet providers, especially if the provider isn’t living up to expectations. This is part of our Lifetime Price and Reliability Guarantee. Your satisfaction is our top priority!
Yes! If you sign up for a speed plan with Lyte Fiber, we’ll never raise the monthly price of that speed plan on you. Maintaining your trust means everything to us. That’s part of our Lifetime Price and Reliability Guarantee. You’ll find that when it comes to internet service, we don’t like any unexpected surprises either. Enjoy worry-free internet service with Lyte Fiber!
Unsure about which plan to choose? Not to worry! Just call 888-GET-LYTE to talk through this with one of our friendly, Texas-based customer service team members. They’ll help you find the perfect plan tailored to your needs. We’re here to make it easy for you!
About Lyte Fiber
In order to build a successful company, it first starts with the team. The Lyte Fiber team is filled with internet industry veterans who are committed to and excited about building the internet company they’ve always wanted to build. From network performance and reliability to customer experience, our goal is to make Lyte Fiber the best internet provider you’ve ever had.
In addition, there has to be a commitment to the community. At Lyte, we are proud to commit that 1% of all gross revenues will be contributed annually to local charities. Our dedicated team (from the front office to our field crews) live and work in the communities we serve, ensuring customers receive an internet service that truly cares and understands.
We’re all about doing one thing and doing it right: providing you with the fastest, most reliable Fiber Internet possible! By focusing on what we do best, we ensure that you get top-notch service every time.
Customer Service
Lyte Fiber’s billing is very simple. It’s a monthly service billed in advance via an autodraft from your credit/debit card or bank account. When you sign up for service, you’ll enter your payment information via our secure online portal. Once you receive service, your bill will be paid automatically at the same time each month from your payment information on file just like a Netflix® or other streaming TV service. You can change your payment information at any time on our portal.
As part of the Lyte Fiber Lifetime Price and Reliability Guarantee, we’re committed to delivering the speeds you are paying for! If for some reason you’re not getting the performance you expected, please reach out to us at 888-GET-LYTE, and we will connect you with one of our friendly and knowledgeable technical support agents.
We’re here for you! Just call 888-GET-LYTE to connect with one of our friendly Texas-based customer service team members. We’re ready to assist you with any questions or concerns you have. Let’s get you the help you need!
Not yet. We’re working to get there as we grow and scale. If you call during normal business hours on Monday through Friday, you’ll get one of our wonderful customer service team members on the phone. If you call at night or during the weekend, you will likely get our friendly answering service on the phone. In this case, a Lyte Fiber team member will contact you the next business day to respond. Thank you for understanding!